Tuesday, January 24, 2012

I need help with my resume. The profile paragraph worries me the most but feel free to comment on all?

Profile A highly enthusiastic and outgoing employee, with a love for talking to and helping others. Acquired experience in working as a team, keeping a friendly and upbeat attitude. Organized and meticulous, to assure satisfaction for my customers.



Experience server

Ruby Tuesday, columbia, missouri 10/2008- currently employed

Assist guests in order selection by promoting new menu items and specials. Respond to inquiries regarding meal preparation. Up-sell appetizers, specialty drinks, and desserts to increase guest check averages. Coordinate with kitchen staff to ensure accurate order preparation. Regularly follow up with guests and promptly fulfill additional requests. Collect payments and complete transactions with receipts.

Consistently achieved 5 star quality service, both evening and day shifts.

Frequently assisted colleagues, promoting teamwork while providing exceptional service for the guests dining experience.

Consistantly opening the restaurant beyond what is expected to ensure success for all servers.



Bartender/server/trainer

Ruby Tuesday, Hinesville, Georgia 01/2007- 09/2008

Informally recognized as Lead Trainer with a responsibility for welcoming new employees and overseeing their knowledge of the micro鈥檚 system, menu, store set-up and rules.

Well versed in Ruby Tuesday specialty drinks. Able to work under pressure of a full bar and drinks for all of the restaurant鈥檚 Guests.

Assist guests and servers in pairing the complimenting drinks to guests meals.



SERVER

Growler鈥檚 Pub, Sappington, Missouri 08/2005-10/2006



Describe menu items, daily specials and new beers in detail. Gave pairing options to compliment our 133 different types of beer to the guest鈥檚 meal. Accurately relay various ingredients and cooking methods of the menu items. Effectively handle cash, bus tables, input orders and ensure patrons dining experience. Took charge of many high profile catering functions.

Developed repeat business by establishing close and lasting relationships with customers.

ensure that all expectations were met and exceeded by actively checking up with guests and quickly correcting issues.

Took charge of the three highest catering functions; BMW Club, Cole and Associates, and The Rocket Club.I need help with my resume. The profile paragraph worries me the most but feel free to comment on all?
It looks like a good start.



Opening statements can be a bit of a bear. Your's is good, but could be polished up. How about something like:



"Customer focused, highly enthusiastic and team-oriented professional, offering extensive customer/food service experience; track record of delivering outstanding experiences and exceeding client expectations by being upbeat, organized and extremely detail oriented."



The bullet points under your positions sound a bit like a job description, which is something you want to avoid. I suggest taking a second stab at these and seeing if you can't make them more achievement oriented (like "achieved 5 star service..."). I also suggest that you adjust the tense of your bullet points so that past jobs are in the past tense and your current position is active. Try, also, to begin every bullet point with a verb.



I hope that helps. Best of luck in your job search!

No comments:

Post a Comment